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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emily Banks

Emily Banks

December 18, 2024

5  out of  5
rating by Emily Banks
"I needed to get a title bond for a vehicle ASAP. And Madison from the group was on top of it. From the moment I called she was professional and kind. Answered all of my questions. So warm. She had everything drawn up and ready to sign very quickly. Thank you for all of your help again Madison! You are the best!"
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carmmissia hardeman

December 16, 2024

5  out of  5
rating by carmmissia hardeman
"Madison is awesome, she handles all of questions and concerns with ease."
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Carol Cook

November 18, 2024

5  out of  5
rating by Carol Cook
"Sending five stars and many Kudos to Baxter and Madison. Baxter has taken a lot of time with me to understand my concerns, and he has gone the extra mile to help me make the right decisions to hopefully guide me into a comfortable retirement one day. Madison is always so sweet, and she makes sure to follow up with anything that needs attention. Thank you both for showing you truly care, and for going over and beyond for me. I would highly recommend Baxter and his office!"
We responded:
"Thank you so much for your glowing review, Carol! Madison and I truly appreciate the opportunity to work with you. It's wonderful to hear that you feel supported and that we're able to make a meaningful impact on your planning. We are committed to your success and will continue to work closely with you each step of the way. Please don’t hesitate to reach out if you have any more questions or need further assistance. We’re here for you! -Baxter"
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Lasaiah Davidson

November 13, 2024

5  out of  5
rating by Lasaiah Davidson
"Madison is Super Amazing!!! She is so kind & Knowledgeable. Always willing to go above and beyond. Thank you Madison for all that you do!"
We responded:
"Thank you so much for your kind words, Lasaiah! We are thrilled to hear that Madison has made such a positive impact! We know we're very lucky to have her on our team, so it's wonderful to see her dedication recognized. We'll be sure to pass along your appreciation to her. Thanks again for sharing your experience! -Baxter"
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Dexnkae hamil

November 11, 2024

5  out of  5
rating by Dexnkae hamil
"Very professional, always available if we have any questions, and always provide tips that can help up get the lowest rate."
We responded:
"Thank you for your kind review Dexroy! We’re always happy to help! Let us know if you need anything. -Baxter"
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My Channel

October 1, 2024

5  out of  5
rating by My Channel
"I’m writing this review to say that Madison at Statefarm is the absolute best. She scheduled me an appointment day and time to review my policy needs and concerns that worked with my hectic schedule. She made suggestions for my policies that I would have otherwise not noticed that I could benefit from, and For that I’m grateful. I’d highly recommend THIS Statefarm location and Madison for all of your insurance needs."
We responded:
"Thank you so much for the five-star review! I’m glad to hear Madison was able to address your concerns and provide added value to the conversation. We’re here for you should you need anything else! -Baxter"
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Olivia Garcia

September 27, 2024

5  out of  5
rating by Olivia Garcia
"Thank you everything!"
We responded:
"You’re so welcome, Olivia! We appreciate the fact that you took time to leave us a five-star review! If you need help with anything else, we’re here for you. -Baxter"
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Tanya Clark

September 21, 2024

5  out of  5
rating by Tanya Clark
"I got with State Farm Kelly was my agent, she left and then came Madison. she grew on me real fast now I can’t help but to get on her nerves best decision I ever made going to State Farm."
We responded:
"Thank you for leaving us a positive review, Tanya! We're so glad to hear that you've had a great experience with Madison! It’s wonderful to know she’s made such a positive impact. We appreciate your choosing us, and we're here to help if you need anything! -Baxter PS She says you DO NOT get on her nerves! :)"
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DawgBrad Johnson

September 12, 2024

5  out of  5
rating by DawgBrad Johnson
"Any time I have questions, Madison is quick to answer and help me out. I have been with State Farm for a long time now and have always had great service. Madison, thank you for going over and above for your customers. Go Dawgs!!!"
We responded:
"Brad, I appreciate your kind words and am thrilled to hear you feel Madison has been so helpful! I really appreciate your long-standing support, and my office is always here to assist with any questions you have. If you need anything else, just let us know. Go Dawgs!! -Baxter"
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Grace Cline

August 29, 2024

5  out of  5
rating by Grace Cline
"Madison is so kind and knowledgeable! Even when she’s not here, everyone else in office does everything they can to give you the best experience. Highly recommend."
We responded:
"Thanks for the awesome review Grace! Looking forward to continuing to help you in the future! "
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Thomas Cline

August 29, 2024

5  out of  5
rating by Thomas Cline
"Madison helped us sort out everything we needed when moving states. Very knowledgeable and helpful team!"
We responded:
"Josh, thanks for the nice review, and welcome to Georgia! Looking forward to getting to know you and helping with your future needs! "
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dwyane schweikart

July 10, 2024

1  out of  5
rating by dwyane schweikart
"With statefarm our auto insurence rates have constantly increased.I have been dealing with a homeowners insurance claim since March. It has been a nightmare. I have been displaced from my house since then due to water damage. Nobody from this office or state farm seems to care or have any idea what they are doing. Don't waist your time or money with this office or state farm. They are only good at taking your money."
We responded:
"Hi Dwayne, I am very sorry to hear about your claim experience. I don’t believe my office has spoken with you about it. I will definitely be calling you tomorrow to learn more about your concerns and how I might be able to help resolve them. "
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John Draper

December 14, 2023

5  out of  5
rating by John Draper
"Very professional and helpful."
We responded:
"Professionalism and a helpful attitude are key qualities in any service-oriented interaction, and it's always encouraging to know we meet these standards! Thank you for the 5-star review and the opportunity to serve you. Should you need anything further or have any questions, remember you have friends at Baxter Bouchillon State Farm who are here to assist! - Baxter"
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S. Bingham

April 17, 2023

5  out of  5
rating by S. Bingham
"Baxter Bouchillon became my agent a while ago after switching from an incompetent, unresponsive agent. Since the switch, I’ve primarily interacted with Madison. I cannot say one bad thing about her. She responds in a timely manner if I send an email, and she generally answers or returns calls quickly. She’s always helpful and pleasant. I’ve never spoken directly to Mr. Bouchillon, but I imagine that with employees like Madison, he offers the same level of service."
We responded:
"Sonja, thanks so much for the kind words! I’m glad we were able to make assisting you with your insurance needs such a positive experience! I hope we get to meet each other soon! "
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KeLana Gibson

January 19, 2023

5  out of  5
rating by KeLana Gibson
"Ms. Madison Bradford has been very helpful with my new vehicle insurance process. She is very quick, efficient, and kind. Any questions that I had pertaining to my insurance policy, life insurance, etc. were answered in a breeze with such accurate certainty. My mother has been with StateFarm for years and they always provided her with the best service. I recently got into a natural disaster car accident and a tree hit my vehicle, resulting in my car being totaled. StateFarm has made the payout process very simple and easy without any hassle. My new vehicle will now be taking the place of my totaled vehicle. Thanks to StateFarm and Ms. Madison I am happily a new car owner with wonderful insurance and amenities. Thank you guys for your help!"
We responded:
"I’m sorry for the slow reply Kelani! Thank you so much - I am so happy you had a great experience! State Farm has great claims service, and I am definitely blessed to have a team who matches that! "
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felicia drummond

January 12, 2023

5  out of  5
rating by felicia drummond
"Great organization, they have always helped me with all my needs. Madison has been great with checking in and making sure I am taking advantage of any available discounts. She calls and sees if I need to make any updates with my policy, shares recommendations and I really appreciate her and she always has great and positive energy. I’ve been with Baxter Bouchillon for over 10 years and I will continue to be a customer with them."
We responded:
"Thank you Felicia! Out of all the offices in Conyers/Covington, the Baxter Bouchillon Agency is happy you chose us to help with your insurance needs. Thank you for your loyalty and the kind words!"
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Maria

November 21, 2022

5  out of  5
rating by Maria
"This is by far the best agency that I’ve ever encountered. I should have changed agents a long time ago. They are professional and organized. They respond in timely manner, email documents, and conveniently accept electronic signatures. They provide great customer service!"
We responded:
"Thanks for the nice review! We are glad we were able to make assisting you with your insurance needs such a positive experience!"
Profile photo of Gordon Hall

Gordon Hall

June 24, 2022

5  out of  5
rating by Gordon Hall
"Mr. Bouchillon is absolutely the best. He is the most knowledgeable provider that I have met. He listened and got the right coverage for me. I have several autos and rental properties insured and it is the best coverage for a good price. He also helps with my life and disability insurance, and I highly recommend him for advice about insurance in terms of estate planning. His staff is top notch. Madison is extremely helpful with everything I have ever asked about on my policies. I highly recommend Baxter Bouchillon State Farm."
We responded:
"Thanks Gordon! It’s a pleasure working with you!"
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777 Equanimity

November 9, 2019

5  out of  5
rating by 777 Equanimity
"Great service!"
We responded:
"Thanks for the compliment!"
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paul desvignes

October 8, 2019

4  out of  5
rating by paul desvignes
"Outstanding customer service...."
We responded:
"Thank you!"
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Colee King

February 27, 2017

5  out of  5
rating by Colee King
"Best agents in Georgia. Very good people!!!"
We responded:
"Thanks Colee! Hope you are well!"