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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Glover

January 9, 2026

5  out of  5
rating by Stephanie Glover
"Thank you Madison for assisting me with my insurance needs in such a quick and efficient manner. You are so friendly. Thank you everyone at Baxter Bouchillon State Farm for always being so helpful and professional."
We responded:
"Stephanie, thank you so much for your kind words and continued trust! It’s always a pleasure to assist you. We truly appreciate your friendship and support! ~Baxter"
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Evelyn Oglesby

December 17, 2025

5  out of  5
rating by Evelyn Oglesby
"I am so happy to have found Baxter Bouchillon State Farm Office for my insurance need. The whole office was so very nice and helpful. They were very patient with me Because I am hard of hearing and very Poor vision. Mr. Bouchillon even took an hour out of his time in the office To help me set up the State Farm website. The ladies in the office were all very friendly and professional and caring. The atmosphere feels like home when you walk into the office. I am very pleased with the service that I get from this agency."
We responded:
"Evelyn, thank you so much for your wonderful review! We are truly touched by your kind words and are delighted to hear that you felt welcomed and supported by our entire team. It means a lot to us that we could assist you patiently and make your experience comfortable, especially given your challenges with hearing and vision. Creating a warm, home-like atmosphere is something we strive for, and knowing that you felt this way brings us great joy. We are grateful for the opportunity to serve you and look forward to continuing to meet your insurance needs with the same care and dedication. Thank you again for choosing Baxter Bouchillon State Farm! ~Baxter"
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Josue Ibanez

December 11, 2025

5  out of  5
rating by Josue Ibanez
"Their staff is amazing! Professional, kind, and always ready to help when you need it. Highly recommend them"
We responded:
"Thank you so much, Josue! We truly appreciate your kind words and recommendation. We're glad our team could provide the support you needed! We are always here to help! ~Baxter"
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Kathleen Brown

November 14, 2025

5  out of  5
rating by Kathleen Brown
"I am in the process of renewing my homeowners insurance. Madison contacted me aand we met to discuss my options. She was very thorough and explained everything to me in detail. I have made the decision to bundle my home and car insurance which is a huge savings. Thank you Madison for your help with my insurance needs."
We responded:
"Kathleen, thank you so much for the 5-star review! We’re thrilled to hear that Madison took great care of you and explained everything clearly. We’re also glad that bundling your home with your auto is giving you such great savings. We appreciate your choosing our office—and please call us any time. We’re here to help! ~Baxter"
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Lucy H

November 7, 2025

5  out of  5
rating by Lucy H
"You can always depend on State Farm to provide you with excellent service and reasonable quotes on insurance."
We responded:
"Lucy, thank you for your kind words! We're glad to hear you appreciate our service and competitive quotes. We're always here to help with your insurance needs and appreciate your business! ~Baxter"
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jerry Bouchillon

October 30, 2025

5  out of  5
rating by jerry Bouchillon
"State farm has provided me with my homeowners, auto and umbrella insurance coverage for almost 50 years. I have been with the Baxter Bouchillon Agency for over 10 years, ever since my former agent retired. I have great service and personal care from various employees in Baxter's office but this time Marlin went above and beyond on following on a possible cancellation. Last week I called the office and talked to her about what i needed to do on cancelling my homeowners coverage on house I was finally selling the following Friday. I was told to just call when I closed which I forgot to do. So she calls me this week to ask if I had closed and if policy needed to be cancelled. that's service with a smile by the customer."
We responded:
"Jerry, Thanks so much for sharing your experience! I’m really proud of Marlin and the entire Baxter Bouchillon team for providing such attentive, personal service. It means a lot to hear how Marlin went the extra mile to follow up and make sure everything was handled smoothly with your homeowners policy. Your loyalty over the years is truly appreciated!"
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Chloe Howard

September 2, 2025

5  out of  5
rating by Chloe Howard
"Hi!! I’ve Baxter for a while now and not only is he awesome at his job but he actually cares for the people he works with. As someone who knew nothing about general liability insurance, he truly help me understand it and make the entire process less complicated. Would totally recommend him!"
We responded:
"Thanks for the kind words Chloe! You had great questions, and I was happy you asked me for help! "
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Wes Green

July 11, 2025

5  out of  5
rating by Wes Green
"Nice people, excellent customer service"
We responded:
"Wes, thank you so much for your kind words! We're delighted to hear you had a positive experience with our team. Providing excellent customer service is our top priority, and your feedback truly motivates us to keep it up! ~Baxter"
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JB Squad

June 25, 2025

5  out of  5
rating by JB Squad
"Madison is very knowledgeable, professional and nice I feel so comfortable when I speak with her"
We responded:
"We’re so glad Madison was able to make you feel comfortable and supported! She takes great pride in offering knowledgeable and professional service. Thank you for recognizing her efforts—it means a lot to me and the rest of the team! ~Baxter"
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Marjorie

June 21, 2025

5  out of  5
rating by Marjorie
"The Best! Baxter has been my agent for about 20 years if not more. Baxter, Kim, and Madison are amazing. They always respond quickly with the best options for either my life insurance, auto insurance or home insurance. I am blessed to have Baxter, Kim, and Madison who cares for me and my family like their very on. Thank you😊"
We responded:
"Hey Marjorie! You just made our day! We’re so lucky to have you as part of the family for over 20 years! Baxter, Kim, and Madison are always here to make sure you and your family are taken care of. Here’s to more years of great service together! Thanks for being awesome! "
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Felicia Jackson

June 20, 2025

5  out of  5
rating by Felicia Jackson
"Madison has been amazing to work with on all of my insurance needs; from auto, homeowners and life insurance she has assisted me tremendously. I tell her “I know I’m getting on your nerves with all the calls and questions” but she doesn’t make me feel awkward for calling and questioning and does it ALL with pleasantry and a smile. It’s Madison that makes me choose Stare Farm over all the others."
We responded:
"Hey Felicia! You’re too sweet! Madison loves chatting with you—never hesitate to reach out with your questions! We’re all about making sure you feel right at home here. Thanks for choosing us over the rest; it means the world to us!"
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Steve McWilliams

June 19, 2025

5  out of  5
rating by Steve McWilliams
"Marlin was exceptional. Very efficient, very pleasant - like she was glad I came in. Don’t feel that way about a lot of places these days."
We responded:
"Hi Steve! Thanks a million for your kind words! Marlin is such a joy to have on the team, and we’re so glad you felt welcomed! We strive to make every visit feel special. Can’t wait to see you again soon!"
Profile photo of Bianca O'Neal

Bianca O'Neal

June 17, 2025

5  out of  5
rating by Bianca O'Neal
"I absolutely love Kim. I have been with this location for years and she has never disappointed me. She’s always willing to explain my concerns in great detailed and give me some relief. She is very quick with her responses and getting documents I need. Overall 10/10"
We responded:
"Hey Bianca! You’re the best! We’re so happy to hear that Kim’s been there for you all these years. She’s a superstar, and your 10/10 rating just made her day! Thanks for sticking with us—we're always here when you need us! "
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Tashayanna Gamble

April 10, 2025

5  out of  5
rating by Tashayanna Gamble
"Taylor was incredibly patient and thorough throughout the entire process. Even though I was in a bit of a rush to finalize my insurance and renters policy, he took the time to carefully walk me through every piece of coverage, making sure I understood what I was getting and why it was important for my needs. He stayed calm, professional, and made sure I had all the key details before we wrapped up our call. Thank you so much, Taylor — I truly appreciate your help!!"
We responded:
"Thank you for sharing such a thoughtful review, Tashayanna! We're so glad that Taylor provided the patience, clarity, and professionalism you needed—especially on a tight timeline. Making sure our customers feel confident and informed about their coverage is something we truly prioritize. We’ll be sure to pass along your kind words to Taylor! Thanks again for choosing our office — we’re always here when you need us. - Baxter "
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Latonia Childs

April 2, 2025

5  out of  5
rating by Latonia Childs
"Ms. Madison is awesome. She takes her time to make sure u understand everything about your policy. Great attitude. Great customer service. I've been part of the family for almost 2 decades. I would refer everyone to the Bouchillon Family"
We responded:
"Thank you so much for your kind words, Latonia! We’re thrilled that Madison provided you with such a positive experience. Your loyalty over the past two decades has meant the world to us, and we truly appreciate your support of the Baxter Bouchillon State Farm family. We’re here to help, and we’re grateful for your referrals! - Baxter"
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Ann Moore

March 27, 2025

5  out of  5
rating by Ann Moore
"Great experience and wonderful service and good rates."
We responded:
"Thank you for the feedback, Ann! I am thrilled to hear that you have received wonderful service and have enjoyed working with me and my team. If there is anything else we could help you with, please do not hesitate to reach out. We are happy to help! -Baxter "
Profile photo of Annica Johnson

Annica Johnson

March 19, 2025

5  out of  5
rating by Annica Johnson
"Madison Williamson did an astounding job with explaining life insurance. I loved working with her very personable and professional!!"
We responded:
"Annica, we’re so happy to hear that Madison provided such a great experience! Life insurance is so important for your financial health, and we’re glad you found such value in your meeting with us! Thank you for trusting us—we appreciate you! - Baxter "
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Kiosha Avant

March 3, 2025

5  out of  5
rating by Kiosha Avant
"Madison is the best, she really goes over and beyond for me anytime I need her assistance! I truly appreciate all the hard work she does. Thank you Madison!"
We responded:
"Madison will be so happy to hear this, Kiosha! She truly goes the extra mile, and we’re lucky to have her on our team. We appreciate you and are always here whenever you need us! - Baxter"
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Mikki Merritt

March 3, 2025

5  out of  5
rating by Mikki Merritt
"Marlin was fantastic, she was very helpful and Knowledgeable she explained everything to me so I would understand"
We responded:
"Thanks, Mikki! Marlin is indeed fantastic, and we’re thrilled she made everything easy to understand. Insurance can be tricky, but with Marlin in your corner, it’s a breeze! Let us know if you ever need anything else! - Baxter"
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joy collins

March 1, 2025

5  out of  5
rating by joy collins
"Madison was such a great help, Thank you so much"
We responded:
"Thank you, Joy! We're delighted to hear that Madison was such a great help to you. Providing excellent service is our top priority, and we truly appreciate your kind words. If you ever need anything, we're here to help! - Baxter"
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Ashli Holt

February 28, 2025

5  out of  5
rating by Ashli Holt
"I can't say enough good things about this agency. They truly went above and beyond to help me with everything I needed. Madison, in particular, is such an incredible asset to both Baxter and State Farm. She’s been so knowledgeable, patient, and really took the time to communicate with me every step of the way. I really appreciated her dedication and support. I highly recommend this agency!"
We responded:
"Ashli, your kind words mean so much to us! Going above and beyond for our customers is what we strive for, and we're thrilled to hear that Madison made such a positive impact. She truly is a gem, and we’re lucky to have her on the team. Thank you for trusting us and for your high recommendation. We’re always here whenever you need us! - Baxter"
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Rhonda McCarty

February 27, 2025

5  out of  5
rating by Rhonda McCarty
"They go the extra mile to get you the best rate and coverage possible. They care and it shows through their personal touches. Ask for Madison, she’s a go getter and won’t stop until you get what you need !!!"
We responded:
"Thank you, Rhonda, for your kind words and for trusting Baxter Bouchillon State Farm Agency! We’re thrilled to hear that you had such a great experience and that Madison provided exceptional service. Our team is dedicated to finding the best coverage and rates to fit your needs, and we truly appreciate your recognition of our efforts. If there’s anything else we can do for you, don’t hesitate to reach out! - Baxter"
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Jomel Darrisaw

February 17, 2025

5  out of  5
rating by Jomel Darrisaw
"OMG… Madison is so amazing. This has been by far one of the most informative sessions I have experienced with State Farm. I am so appreciative of her knowledge & expertise. Keep up the great work!!!"
We responded:
"Thanks so much for your kind words Jomel! We’re really happy to hear Madison made your experience a good one. She puts in a lot of effort, and it’s awesome to hear it made a difference for you. Let us know if you ever need anything – we’re always here to help! – Baxter"
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Emily Banks

December 18, 2024

5  out of  5
rating by Emily Banks
"I needed to get a title bond for a vehicle ASAP. And Madison from the group was on top of it. From the moment I called she was professional and kind. Answered all of my questions. So warm. She had everything drawn up and ready to sign very quickly. Thank you for all of your help again Madison! You are the best!"
We responded:
"Thank you for the fantastic review, Emily! I am thrilled to hear that Madison was able to get you taken care of quickly and on time. She works hard to provide our Good Neighbors with a positive and personalized experience, so we enjoy seeing her recognized for her hard work. Please let us know if there is anything else we may assist you with. - Baxter "
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carmmissia hardeman

December 16, 2024

5  out of  5
rating by carmmissia hardeman
"Madison is awesome, she handles all of questions and concerns with ease."
We responded:
"Thank you for your kind words Carmmissia! We’re delighted to hear that Madison has been so helpful in addressing your questions and concerns. Providing exceptional service is always our goal, and we’re glad she delivered that for you. If there’s anything else we can assist you with, don’t hesitate to reach out! - Baxter"