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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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JB Squad

June 25, 2025

5  out of  5
rating by JB Squad
"Madison is very knowledgeable, professional and nice I feel so comfortable when I speak with her"
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Marjorie

June 21, 2025

5  out of  5
rating by Marjorie
"The Best! Baxter has been my agent for about 20 years if not more. Baxter, Kim, and Madison are amazing. They always respond quickly with the best options for either my life insurance, auto insurance or home insurance. I am blessed to have Baxter, Kim, and Madison who cares for me and my family like their very on. Thank you😊"
We responded:
"Hey Marjorie! You just made our day! We’re so lucky to have you as part of the family for over 20 years! Baxter, Kim, and Madison are always here to make sure you and your family are taken care of. Here’s to more years of great service together! Thanks for being awesome! "
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Felicia Jackson

June 20, 2025

5  out of  5
rating by Felicia Jackson
"Madison has been amazing to work with on all of my insurance needs; from auto, homeowners and life insurance she has assisted me tremendously. I tell her “I know I’m getting on your nerves with all the calls and questions” but she doesn’t make me feel awkward for calling and questioning and does it ALL with pleasantry and a smile. It’s Madison that makes me choose Stare Farm over all the others."
We responded:
"Hey Felicia! You’re too sweet! Madison loves chatting with you—never hesitate to reach out with your questions! We’re all about making sure you feel right at home here. Thanks for choosing us over the rest; it means the world to us!"
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Steve McWilliams

June 19, 2025

5  out of  5
rating by Steve McWilliams
"Marlin was exceptional. Very efficient, very pleasant - like she was glad I came in. Don’t feel that way about a lot of places these days."
We responded:
"Hi Steve! Thanks a million for your kind words! Marlin is such a joy to have on the team, and we’re so glad you felt welcomed! We strive to make every visit feel special. Can’t wait to see you again soon!"
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Bianca O'Neal

June 17, 2025

5  out of  5
rating by Bianca O'Neal
"I absolutely love Kim. I have been with this location for years and she has never disappointed me. She’s always willing to explain my concerns in great detailed and give me some relief. She is very quick with her responses and getting documents I need. Overall 10/10"
We responded:
"Hey Bianca! You’re the best! We’re so happy to hear that Kim’s been there for you all these years. She’s a superstar, and your 10/10 rating just made her day! Thanks for sticking with us—we're always here when you need us! "
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Tashayanna Gamble

April 10, 2025

5  out of  5
rating by Tashayanna Gamble
"Taylor was incredibly patient and thorough throughout the entire process. Even though I was in a bit of a rush to finalize my insurance and renters policy, he took the time to carefully walk me through every piece of coverage, making sure I understood what I was getting and why it was important for my needs. He stayed calm, professional, and made sure I had all the key details before we wrapped up our call. Thank you so much, Taylor — I truly appreciate your help!!"
We responded:
"Thank you for sharing such a thoughtful review, Tashayanna! We're so glad that Taylor provided the patience, clarity, and professionalism you needed—especially on a tight timeline. Making sure our customers feel confident and informed about their coverage is something we truly prioritize. We’ll be sure to pass along your kind words to Taylor! Thanks again for choosing our office — we’re always here when you need us. - Baxter "
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Latonia Childs

April 2, 2025

5  out of  5
rating by Latonia Childs
"Ms. Madison is awesome. She takes her time to make sure u understand everything about your policy. Great attitude. Great customer service. I've been part of the family for almost 2 decades. I would refer everyone to the Bouchillon Family"
We responded:
"Thank you so much for your kind words, Latonia! We’re thrilled that Madison provided you with such a positive experience. Your loyalty over the past two decades has meant the world to us, and we truly appreciate your support of the Baxter Bouchillon State Farm family. We’re here to help, and we’re grateful for your referrals! - Baxter"
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Amy Eller

March 27, 2025

5  out of  5
rating by Amy Eller
"Thank you Madison! Your help is invaluable. I appreciate you explaining everything to me and helping me stay on top of my insurance!"
We responded:
"Thank you for the wonderful review, Amy! My team and I are glad to hear that you enjoyed working with Madison for your coverage needs. Please do not hesitate to stop by or call if there is anything else she or I could help you with. We are here for you! -Baxter "
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Ann Moore

March 27, 2025

5  out of  5
rating by Ann Moore
"Great experience and wonderful service and good rates."
We responded:
"Thank you for the feedback, Ann! I am thrilled to hear that you have received wonderful service and have enjoyed working with me and my team. If there is anything else we could help you with, please do not hesitate to reach out. We are happy to help! -Baxter "
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jennifer burtts

March 21, 2025

5  out of  5
rating by jennifer burtts
"Statefarm is the best, Madison in particular is awesome!!! She went beyond to provide the best policy with great savings."
We responded:
"Thank you, Jennifer, for your wonderful review! We're so glad to hear that you had a great experience, and we agree—Madison is awesome! She’s dedicated to finding the best policies and savings for our customers. We appreciate your support and are always here if you need anything! - Baxter"
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Annica Johnson

March 19, 2025

5  out of  5
rating by Annica Johnson
"Madison Williamson did an astounding job with explaining life insurance. I loved working with her very personable and professional!!"
We responded:
"Annica, we’re so happy to hear that Madison provided such a great experience! Life insurance is so important for your financial health, and we’re glad you found such value in your meeting with us! Thank you for trusting us—we appreciate you! - Baxter "
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Greg Golden

March 6, 2025

5  out of  5
rating by Greg Golden
"Madison acted as a go-between to facilitate the completion of my claim with my claims adjustor. Without her, I believe I would still be waiting! Thank you, Madison!"
We responded:
"Thank you for the positive feedback, Greg! I am happy to hear that Madison was such an asset to you. If there is anything else we can assist you with, please let us know. We are happy to help! -Baxter "
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Kiosha Avant

March 3, 2025

5  out of  5
rating by Kiosha Avant
"Madison is the best, she really goes over and beyond for me anytime I need her assistance! I truly appreciate all the hard work she does. Thank you Madison!"
We responded:
"Madison will be so happy to hear this, Kiosha! She truly goes the extra mile, and we’re lucky to have her on our team. We appreciate you and are always here whenever you need us! - Baxter"
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Mikki Merritt

March 3, 2025

5  out of  5
rating by Mikki Merritt
"Marlin was fantastic, she was very helpful and Knowledgeable she explained everything to me so I would understand"
We responded:
"Thanks, Mikki! Marlin is indeed fantastic, and we’re thrilled she made everything easy to understand. Insurance can be tricky, but with Marlin in your corner, it’s a breeze! Let us know if you ever need anything else! - Baxter"
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Stacy Banks

March 3, 2025

5  out of  5
rating by Stacy Banks
"Madison is amazing, she gave us great insight on our life insurance policies."
We responded:
"Thank you, Stacy! We couldn’t agree more—Madison is amazing! We’re so glad she could provide valuable insight on your life insurance policies. If you ever have more questions, she’s always happy to help! - Baxter"
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joy collins

March 1, 2025

5  out of  5
rating by joy collins
"Madison was such a great help, Thank you so much"
We responded:
"Thank you, Joy! We're delighted to hear that Madison was such a great help to you. Providing excellent service is our top priority, and we truly appreciate your kind words. If you ever need anything, we're here to help! - Baxter"
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Ashli Holt

February 28, 2025

5  out of  5
rating by Ashli Holt
"I can't say enough good things about this agency. They truly went above and beyond to help me with everything I needed. Madison, in particular, is such an incredible asset to both Baxter and State Farm. She’s been so knowledgeable, patient, and really took the time to communicate with me every step of the way. I really appreciated her dedication and support. I highly recommend this agency!"
We responded:
"Ashli, your kind words mean so much to us! Going above and beyond for our customers is what we strive for, and we're thrilled to hear that Madison made such a positive impact. She truly is a gem, and we’re lucky to have her on the team. Thank you for trusting us and for your high recommendation. We’re always here whenever you need us! - Baxter"
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Rhonda McCarty

February 27, 2025

5  out of  5
rating by Rhonda McCarty
"They go the extra mile to get you the best rate and coverage possible. They care and it shows through their personal touches. Ask for Madison, she’s a go getter and won’t stop until you get what you need !!!"
We responded:
"Thank you, Rhonda, for your kind words and for trusting Baxter Bouchillon State Farm Agency! We’re thrilled to hear that you had such a great experience and that Madison provided exceptional service. Our team is dedicated to finding the best coverage and rates to fit your needs, and we truly appreciate your recognition of our efforts. If there’s anything else we can do for you, don’t hesitate to reach out! - Baxter"
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Jomel Darrisaw

February 17, 2025

5  out of  5
rating by Jomel Darrisaw
"OMG… Madison is so amazing. This has been by far one of the most informative sessions I have experienced with State Farm. I am so appreciative of her knowledge & expertise. Keep up the great work!!!"
We responded:
"Thanks so much for your kind words Jomel! We’re really happy to hear Madison made your experience a good one. She puts in a lot of effort, and it’s awesome to hear it made a difference for you. Let us know if you ever need anything – we’re always here to help! – Baxter"
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Emily Banks

December 18, 2024

5  out of  5
rating by Emily Banks
"I needed to get a title bond for a vehicle ASAP. And Madison from the group was on top of it. From the moment I called she was professional and kind. Answered all of my questions. So warm. She had everything drawn up and ready to sign very quickly. Thank you for all of your help again Madison! You are the best!"
We responded:
"Thank you for the fantastic review, Emily! I am thrilled to hear that Madison was able to get you taken care of quickly and on time. She works hard to provide our Good Neighbors with a positive and personalized experience, so we enjoy seeing her recognized for her hard work. Please let us know if there is anything else we may assist you with. - Baxter "
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carmmissia hardeman

December 16, 2024

5  out of  5
rating by carmmissia hardeman
"Madison is awesome, she handles all of questions and concerns with ease."
We responded:
"Thank you for your kind words Carmmissia! We’re delighted to hear that Madison has been so helpful in addressing your questions and concerns. Providing exceptional service is always our goal, and we’re glad she delivered that for you. If there’s anything else we can assist you with, don’t hesitate to reach out! - Baxter"
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Carol Cook

November 18, 2024

5  out of  5
rating by Carol Cook
"Sending five stars and many Kudos to Baxter and Madison. Baxter has taken a lot of time with me to understand my concerns, and he has gone the extra mile to help me make the right decisions to hopefully guide me into a comfortable retirement one day. Madison is always so sweet, and she makes sure to follow up with anything that needs attention. Thank you both for showing you truly care, and for going over and beyond for me. I would highly recommend Baxter and his office!"
We responded:
"Thank you so much for your glowing review, Carol! Madison and I truly appreciate the opportunity to work with you. It's wonderful to hear that you feel supported and that we're able to make a meaningful impact on your planning. We are committed to your success and will continue to work closely with you each step of the way. Please don’t hesitate to reach out if you have any more questions or need further assistance. We’re here for you! -Baxter"
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Lasaiah Davidson

November 13, 2024

5  out of  5
rating by Lasaiah Davidson
"Madison is Super Amazing!!! She is so kind & Knowledgeable. Always willing to go above and beyond. Thank you Madison for all that you do!"
We responded:
"Thank you so much for your kind words, Lasaiah! We are thrilled to hear that Madison has made such a positive impact! We know we're very lucky to have her on our team, so it's wonderful to see her dedication recognized. We'll be sure to pass along your appreciation to her. Thanks again for sharing your experience! -Baxter"
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Dexnkae hamil

November 11, 2024

5  out of  5
rating by Dexnkae hamil
"Very professional, always available if we have any questions, and always provide tips that can help up get the lowest rate."
We responded:
"Thank you for your kind review Dexroy! We’re always happy to help! Let us know if you need anything. -Baxter"
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My Channel

October 1, 2024

5  out of  5
rating by My Channel
"I’m writing this review to say that Madison at Statefarm is the absolute best. She scheduled me an appointment day and time to review my policy needs and concerns that worked with my hectic schedule. She made suggestions for my policies that I would have otherwise not noticed that I could benefit from, and For that I’m grateful. I’d highly recommend THIS Statefarm location and Madison for all of your insurance needs."
We responded:
"Thank you so much for the five-star review! I’m glad to hear Madison was able to address your concerns and provide added value to the conversation. We’re here for you should you need anything else! -Baxter"